- Wednesday, January 9 from 3:00-4:30 p.m. Eastern
- Register online
NASUAD, in partnership with the National Council on Independent Living (NCIL), surveyed aging and disability Information & Referral/Assistance (I&R/A) agencies nationwide in 2018 to learn about important trends and developments in the field. The survey looked at a variety of key topics, including referrals and service needs; partnerships and system building; technology; quality, training and certification; financing and sustainability; and changing inquirer demographics. Join us for this webinar to hear about the themes and findings that emerged from the survey. From serving more individuals with complex needs to assisting inquirers in new ways, I&R/A programs are operating on the front lines of a changing service delivery system.
Real-time captioning will be provided for this webinar.
Our presenters are Nanette Relave, Senior Director of the National Information & Referral Support Center, NASUAD, and Lindsay Baran, Policy Analyst, NCIL.
