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Independent Living News & Policy from the National Council on Independent Living

Equal Rights Center Seeks Your Input on Accessibility at Kohls’ Stores

Everyday people with disabilities are denied access to government buildings, restaurants, and retail stores due to structural barriers that are unnecessary and unlawful. More than 20 years after the passage of the Americans with Disabilities Act such barriers are inexcusable. The Equal Rights Center (ERC) needs input from you

Too often those seeking to shop cannot get into a store or around the merchandise due to accessibility barriers. Recently, Kohl’s inaccessibility to people with mobility disabilities was brought to the ERC’s attention by ERC members who had attempted to shop there, but could not navigate the store. After receiving several complaints, the ERC conducted its own investigation and found that Kohls’ stores across the United States failed to comply with accessibility standards.

Have you experienced similar problems at Kohl’s or other retail stores? Is there a particular accessibility concern you have that needs to be addressed? If so, please use the contact information below to let the ERC know. 

Kat Taylor, Disability Rights Program Manager, The Equal Rights Center
11 Dupont Circle NW, Suite 450 / Washington, DC 20036

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